Scene+ Support
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Articles
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New to Scene+ & Tangerine - Where Do I Start?
Do I need to register for Scene+ before I can earn and redeem with Tangerine World Elite® Mastercard®?No! When you are approved for a Tangerine Rewards World Elite® Mastercard®, you are automatical...
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How do I earn and redeem Scene+ Points with Tangerine?
Earning Scene+ points with TangerineEarning Scene+ points with Tangerine is simple. With the Tangerine Rewards World Elite® Mastercard®, you can earn points on everyday purchases, plus boost your e...
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I'm having trouble linking my payment card to Scene+
We can help look into linking issues with your Scotiabank or Tangerine card and Scene+. Before you call, there are a few things you can check on your end that may resolve the problem more quickly....
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What can I do if I’m missing Scene+ points after using my bank card?
If you’re having trouble seeing Scene+ points that you have earned after using your Scotiabank or Tangerine bank card, here are a few common things to check: Am I earning points with an eligible ...
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Why can't I find my travel transaction to redeem Scene+ points?
If you tried to redeem Scene+ points toward a travel purchase on your eligible Scotiabank or Tangerine card and can't find the transaction, there are a few common items you can check first.For mor...
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I didn't receive Scene+ points for credit or travel redemption
If you're not seeing your Scene+ points applied after a credit or travel redemption, there are a few quick things you can check first. Start by reviewing your email address on file with Scene+. Any...