How do I delete my Scene+ account?

We're sorry to see you go, but we're happy to help. You have two options to close your account:

Option 1: Do it yourself via self‑serve

Step 1: Sign in to your Scene+ account.

• Web: Click the three lines in the top corner.

• App: Look at the bottom menu.

Step 2: Go to Account → Profile → Delete Account.

Step 3: Review the conditions, then click Review and Submit.

Once submitted, Scene+ Member Services will process your request or contact you by email if they need more details.

Option 2: Contact us directly

Contact Scene+ Member Services for support by phone at 1‑866‑586‑2806.

Be ready to confirm your name, date of birth, address, email, and phone number.

Important note:

Active Scotiabank-linked accounts cannot be closed without first closing the card. Please contact 1‑800‑472‑6842.